BMC Remedy Action Request System - Process Steps
Check Entry
Check an entry in a form in BMC Remedy.
| Name | Type | Description | Required |
|---|---|---|---|
| Entry ID | String | The ID of the entry to be updated. | Yes |
| Field Values | String | The values to check on the entry. New-line separated list in the format name->value. | Yes |
| Folder containing AR API Jars | String | The Full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ | Yes |
| Form Name | String | The name of the BMC Remedy form to create the entry in. | Yes |
| Password | Password | The password of the user to authenticate in BMC Remedy. | Yes |
| Port | String | The port that BMC ARSystem listens on | Yes |
| Server Host | String | The server that BMC ARSystem resides on | Yes |
| User | String | The user to authenticate in BMC Remedy. | Yes |
Create Entry
Create an entry in a form in BMC Remedy.
| Name | Type | Description | Required |
|---|---|---|---|
| Field Values | String | The values to set on the entry. New-line separated list in the format name->value. | Yes |
| Folder containing AR API Jars | String | The full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ | Yes |
| Form Name | String | The name of the BMC Remedy form to create the entry in. | Yes |
| Password | Password | The password of the user to authenticate in BMC Remedy. | Yes |
| Port | String | The port that BMC ARSystem listens on | Yes |
| Server Host | String | The server that BMC ARSystem resides on | Yes |
| User | String | The user to authenticate in BMC Remedy. | Yes |
Import Definitions
Import the definitions from a file to the server. Objects already defined will be replaced. Administrator privleges on the server are required for this command.
| Name | Type | Description | Required |
|---|---|---|---|
| File Path | String | The Full path to the definition file you want to import. | Yes |
| Folder containing AR API Jars | String | The Full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ | Yes |
| Password | Password | The password of the user to authenticate in BMC Remedy. | Yes |
| Port | String | The port that BMC ARSystem listens on | Yes |
| Server Host | String | The server that BMC ARSystem resides on | Yes |
| User | String | The user to authenticate in BMC Remedy. | Yes |
Update Entry
Update an entry in a form in BMC Remedy.
| Name | Type | Description | Required |
|---|---|---|---|
| Entry ID | String | The ID of the entry to be updated. | Yes |
| Field Values | String | The values to set on the entry. New-line separated list in the format name->value. | Yes |
| Folder containing AR API Jars | String | The full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ | Yes |
| Form Name | String | The name of the BMC Remedy form to create the entry in. | Yes |
| Password | Password | The password of the user to authenticate in BMC Remedy. | Yes |
| Port | String | The port that BMC ARSystem listens on | Yes |
| Server Host | String | The server that BMC ARSystem resides on | Yes |
| User | String | The user to authenticate in BMC Remedy. | Yes |