BMC Remedy Action Request System - Process Steps
Check Entry
Check an entry in a form in BMC Remedy.
| Name |
Type |
Description |
Required |
| Entry ID |
String |
The ID of the entry to be updated. |
Yes |
| Field Values |
String |
The values to check on the entry. New-line separated list in the format name->value. |
Yes |
| Folder containing AR API Jars |
String |
The Full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ |
Yes |
| Form Name |
String |
The name of the BMC Remedy form to create the entry in. |
Yes |
| Password |
Password |
The password of the user to authenticate in BMC Remedy. |
Yes |
| Port |
String |
The port that BMC ARSystem listens on |
Yes |
| Server Host |
String |
The server that BMC ARSystem resides on |
Yes |
| User |
String |
The user to authenticate in BMC Remedy. |
Yes |
Create Entry
Create an entry in a form in BMC Remedy.
| Name |
Type |
Description |
Required |
| Field Values |
String |
The values to set on the entry. New-line separated list in the format name->value. |
Yes |
| Folder containing AR API Jars |
String |
The full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ |
Yes |
| Form Name |
String |
The name of the BMC Remedy form to create the entry in. |
Yes |
| Password |
Password |
The password of the user to authenticate in BMC Remedy. |
Yes |
| Port |
String |
The port that BMC ARSystem listens on |
Yes |
| Server Host |
String |
The server that BMC ARSystem resides on |
Yes |
| User |
String |
The user to authenticate in BMC Remedy. |
Yes |
Import Definitions
Import the definitions from a file to the server. Objects already defined will be replaced. Administrator privleges on the server are required for this command.
| Name |
Type |
Description |
Required |
| File Path |
String |
The Full path to the definition file you want to import. |
Yes |
| Folder containing AR API Jars |
String |
The Full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ |
Yes |
| Password |
Password |
The password of the user to authenticate in BMC Remedy. |
Yes |
| Port |
String |
The port that BMC ARSystem listens on |
Yes |
| Server Host |
String |
The server that BMC ARSystem resides on |
Yes |
| User |
String |
The user to authenticate in BMC Remedy. |
Yes |
Update Entry
Update an entry in a form in BMC Remedy.
| Name |
Type |
Description |
Required |
| Entry ID |
String |
The ID of the entry to be updated. |
Yes |
| Field Values |
String |
The values to set on the entry. New-line separated list in the format name->value. |
Yes |
| Folder containing AR API Jars |
String |
The full path to the folder containing arapi.jar and related jars. e.g. C:\Program Files\BMC Software\ARSystem\Arserver\api\lib\ |
Yes |
| Form Name |
String |
The name of the BMC Remedy form to create the entry in. |
Yes |
| Password |
Password |
The password of the user to authenticate in BMC Remedy. |
Yes |
| Port |
String |
The port that BMC ARSystem listens on |
Yes |
| Server Host |
String |
The server that BMC ARSystem resides on |
Yes |
| User |
String |
The user to authenticate in BMC Remedy. |
Yes |