F5 BIG-IP - Troubleshooting
Tip: For more questions and answers, see the UrbanCode forum on IBM developerWorks.
Truststore file does not exist
When running plug-in steps on the Windows operating system, the step can fail and generate a stack trace similar to the following text:
java.net.SocketException: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: IBMJSSE2, class: com.ibm.jsse2.ec) … java.lang.Exception: Truststore file does not exist: C:\Windows\system32\config\systemprofile.keystore
This can occur because F5 BIG-IP hardcodes the location of the .keystore file to the home directory of the local system. If you run the agent as a Windows Service, the Truststore file does not exist message can be displayed when you run a plug-in step. To work around this behavior, create a .keystore file in the home directory of the local system (the agent computer).
- On the agent computer, open a command prompt.
- Navigate to the following directory: C:\Windows\System32\config\systemprofile
- Run the following command: keytool -genkey -keystore .keystore
- Complete the steps in the keystore generation wizard.
- Confirm that a .keystore file exists in the following directory: C:\Windows\System32\config\systemprofile
You can now run the F5 BIG-IP step to completion.
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